Support
We welcome your feedback, and are happy to answer any SmartGo questions you may have. There are a few things you can check yourself before contacting support:
- Online Help: Check SmartGo's documentation for questions about specific features.
- Frequently Asked Questions: Check here if you have a question.
- Upgrade SmartGo: Check recent changes and upgrade to the newest version.
- Known Issues: Check here if you're running into a problem.
- SmartGo Discussion Group: Post your questions or suggestions.
If that doesn't resolve your issue, please choose Help > Contact SmartGo Support to send your question to:
support@smartgo.comWe can handle English, Japanese, Korean, or German. Our preferred language is English. Replies in Japanese and Korean will take longer, as we have to rely on external translators.